Frequently Asked Questions
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What are the assembled dimensions, drawer interior dimensions, and product weight?
Overall dimensions, drawer interior space, and product weight vary by SKU. Please refer to the size chart for the specific product and allow clearance for opening drawers and installing the anti-tip kit.
What items are the drawers best suited for?
The drawers are best suited for folded clothing and lightweight everyday essentials. Distribute items evenly and avoid concentrating dense heavy items, such as large quantities of books, tools, or multiple pairs of shoes, in one drawer for extended periods. Please refer to the specific SKU’s product page for drawer configuration, dimensions, and capacity.
What are the weight limits for each drawer and the top surface?
Weight capacities may vary by model, size, and drawer configuration. Please refer to the product page or instruction manual for the specific SKU’s drawer and top-surface limits. Distribute items evenly and avoid long-term overloading or concentrating dense heavy items on one side.
Which rooms and uses is this dresser suitable for?
It is suitable for bedrooms, closets, guest rooms, and other space-limited areas that need additional everyday storage. Before purchasing, confirm that the dimensions, drawer configuration, weight limits, and required clearance fit your needs.
How long does assembly take, and can one person assemble it?
Assembly time varies by model and experience level. Check all parts and follow the included instructions. Every product has a corresponding assembly video available through the QR code in the manual, Shawken’s YouTube channel, or website. Most models can be assembled by one person; two people may make moving and positioning larger units easier and safer.
What should I do if parts are missing, damaged, or do not align during assembly?
Please pause assembly, keep the packaging, parts, and instruction manual, and take clear photos of the affected part, part number, and package label. Contact us at shawken-service@outlook.com or through the after-sales support channel on your purchase platform with your order information and a description of the issue. Do not modify, drill, or discard the related parts yourself.
What tools are needed, and what is included in the box?
Each product includes its corresponding instructions and installation hardware. Exact tools and parts vary by SKU; please refer to the instruction manual and packing list. Check part numbers and quantities before assembly. If anything is missing or damaged, contact customer service before proceeding.